Thank you for choosing Punch Perfect and welcome to the services operated by Punch Perfect, available at www.punchperfect.co.za, email: info@punchperfect.co.za. This policy sets out how we collect, process, and protect your personal data when you use our website, mobile app, or any other services provided by us, such as customer support, social media, community channels, and other platforms (together, the “Services”).

Punch Perfect is a fitness provider offering boxing classes, training sessions, and an online platform to help you achieve your fitness goals. We are committed to protecting your privacy and respecting your personal data.

This Privacy Policy explains what information we collect from you, how it is used, and how it is shared.

1. INFORMATION WE COLLECT FROM YOU

1.1 Information you give us
This is information you provide to us by filling out forms on our website or app, subscribing to our services, participating in discussions, or when you contact us by email, phone, or social media. It may include your name, address, email address, phone number, personal description, height, weight, gender, and photograph.

When you purchase classes or subscriptions via our website, we may collect payment information, but this is processed securely through third-party payment providers and is not stored by us.

1.2 Information we collect about you
When you use our Services, we automatically collect the following information:

  • Technical information: This includes your device type, IP address, browser information, operating system, and device identifiers.
  • Fitness information: We collect metrics such as your punch speed, count, effort exerted, and calories burned when using our fitness tracking systems (if applicable).
  • Usage information: We collect data about how you interact with our Services, including class attendance, session times, and subscription details.
  • Visit information: Details of your visit to our site, including clickstream data, page views, search queries, and interaction with content.

1.3 Information we receive from other sources
We may receive information about you from third-party services you connect with, such as social media accounts (e.g., Facebook, Instagram, or Google) or our partners. This information is processed according to both the third party’s and our privacy policies.

2. USES MADE OF THE INFORMATION

We use the information we collect for the following purposes:

  • Legal compliance: We may use your information to comply with legal requirements, resolve disputes, and enforce agreements.
  • To provide Services: We process your information to carry out our obligations arising from any contracts we have with you, such as providing fitness classes, support, and customer service.
  • To improve our Services: We use your information for research, analysis, and to enhance your experience with our platform.
  • Marketing and communication: If you have opted in, we may use your information to send you updates, promotions, or other relevant offers.
  • Security and fraud prevention: We use information to protect our platform, monitor for fraudulent activity, and ensure the safety and security of your data.

3. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

  • Third-party service providers: To facilitate our Services, such as payment processors, analytics providers, and customer support platforms.
  • Business partners: If we enter into partnerships or collaborations, we may share your information to fulfill our Services.
  • Legal authorities: If required by law or to protect the rights, property, and safety of Punch Perfect and its users.

We will not sell or rent your personal data to third parties without your consent.

4. WHERE WE STORE YOUR PERSONAL DATA

Your personal data is primarily stored in secure data centers within South Africa. If data is transferred outside South Africa, we ensure that adequate protection measures are in place to safeguard your information in accordance with applicable data protection laws.

5. YOUR RIGHTS

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Objection: You can object to certain types of data processing.
  • Withdraw consent: If we process your data based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at info@punchperfect.co.za.

6. SECURITY

We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access. However, no security system is 100% secure, and we cannot guarantee the absolute security of your data.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and notify you if significant changes are made.